INFRASTRUCTURE OPTIMISATION

Proactive Maintenance

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Awards Secure IT Environments Ltd

Overview

Proactive Maintenance

Secure I.T. Environments provides a planned preventative and proactive data centre maintenance service to the commercial, financial, retail, NHS, education and hosting sectors. If your critical systems are not protected or maintained, the cost of repairs and downtime can be damaging to any organisation.

Our Approach

We are flexible in our approach to maintenance, so we do not disrupt business operations. A schedule of diary dates will be provided for support in pre-booking any scheduled visits, associated RAMS and pre-site inductions will be in order prior to each service visits. Continuity of engineers attending site is recommended ensuring consistency of all service calls.

Emergency out of hours calls are all dealt with effectively and efficiently by our trained staff, ensuring the correct procedures are followed at all times, response times upheld, and any faults rectified as a priority.

Detailed reports will be submitted following each service visit, highlighting any remedial works recommended, ensuring that at all times your critical infrastructure is fully operational and all SLA’s are achieved.

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How It Works

Our in-house maintenance division provides data centre maintenance support 365 days of the year to clients. We offer a wide range of preventative maintenance cover from standard to fully comprehensive for all infrastructure equipment.

This combined service allows the smooth running of the data centre maintenance which will be handled by our friendly professional team who will arrange all the service visits, log any emergency call outs and ensure that all follow up documentation is kept up to date.

Testimonials

“I am writing to thank the quality of service provided by Secure I.T. Environments Ltd, which has been providing services for many years to support our daily operation and maintenance of data centre key infrastructure. We sincerely appreciate your team’s efficient, friendly, and promptly responds of customer service, the level detail and accountability on each project.
I wish all the success of your company and keep growing together in the future!”

Mr Xin Zhuang

Bank of China

Why Choose Us

With our 18-year history in data centre maintenance service, we pride ourselves in offering a professional high level of support to all our clients. Our friendly professional team will organise and run everything from preventative annual maintenance visits to reactive emergency callouts.

Many of our clients have stayed with us following our initial data centre room build and have considered our after maintenance service a valuable asset to their organisation.

Ready to get in touch?

Our team of experts are on hand, ready to discuss your needs.