Proactive Maintenance

Secure I.T. Environments Ltd provides a planned preventative and proactive data centre maintenance service to the Commercial, Financial, Retail, NHS, Education and Hosting sectors. If your critical systems are not protected or maintained, the cost of repairs and downtime can be damaging to any organisation.

With our 16-year history in data centre maintenance service, we pride ourselves in offering a professional high level of support to all our clients. Our friendly professional team will organise and run everything from preventative annual maintenance visits to reactive emergency callouts.

Many of our clients have stayed with us following our initial data centre room build and have considered our after maintenance service a valuable asset to their organisation.

Why Choose Us

Our in-house maintenance division provides data centre maintenance support 365 days of the year to its clients. We offer a wide range of preventative maintenance cover from standard to fully comprehensive for all Infrastructure equipment.

  • Air Conditioning Cooling Solutions
  • UPS Systems and Generators
  • Impedance Testing
  • Fire suppression Systems
  • Integrity Testing
  • Electrical Testing
  • Environmental Monitoring
  • CCTV, Access Control and Intruder Alarms
  • Deep Cleans
  • General Data Centre Inspections and reporting

This combined service allows the smooth running of the data centre maintenance which will be handled by our friendly professional team who will arrange all the service visits, log any emergency call outs and ensure that all follow up documentation is kept up to date.

We are flexible in our approach to maintenance therefore not disrupting your business, a schedule of diary dates will be provided for support in pre-booking any scheduled visits, associated RAMS and pre-site inductions will be in order prior to each service visits. Continuity of engineers attending site is recommended ensuring consistency of all service calls.

Emergency out of hours calls are all dealt with effectively and efficiently by our trained staff, ensuring the correct procedures are followed at all times, response times upheld, and any faults rectified as a priority.

Detailed reports will be submitted following each service visit, highlighting any remedial works recommended, ensuring that at all times your critical infrastructure is fully operational and all SLA’s are achieved.

After Sales Support

Secure I.T. Environments Ltd has an enviable reputation for its after sales support and is constantly striving to achieve and improve our ongoing service support for all its clients. We have close relationships with the original equipment manufacturers throughout the lifecycle of the products being maintained to ensure the warranties and functionality of the product are upheld. This is consistently monitored through our ISO Accreditation procedures.